Primal Scribe Privacy Policy

 

Effective Date: 01/01/2025

Last Updated: 03/18/2025

 

Primal Scribe (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, store, and protect your data when you interact with our website, purchase our products, or communicate with us via our Customer Relationship Management (CRM) system.

 

1. Information We Collect

 

When you engage with Primal Scribe, we may collect the following types of information:

 

Personal Information

 

    •    Name

    •    Email address

    •    Phone number

    •    Mailing address

    •    Billing and shipping details

    •    Account login credentials (if applicable)

 

B. Transactional Information

 

    •    Order history

    •    Payment details (processed securely via third-party payment providers)

    •    Customer support inquiries

 

C. Website & CRM Interactions

 

    •    IP address

    •    Device and browser type

    •    Website browsing activity

    •    Cookies and tracking technologies

 

2. How We Use Your Information

 

We use your information to:

 

    •    Process Orders: Fulfill purchases and provide shipping updates.

    •    Customer Support: Respond to inquiries and resolve issues.

    •    Marketing Communications: Send promotional emails, newsletters, and updates

         (you can opt out at any time).

    •    Personalization: Customize content and product recommendations based on your interactions.

    •    Analytics & Improvement: Enhance our website, products, and user experience.

    •    Legal Compliance: Meet regulatory requirements and prevent fraudulent activities.

 

3. How We Protect Your Information

 

We take reasonable security measures to protect your personal data, including:

 

    •    Access Controls: Restricted access to authorized personnel only.

    •    Third-Party Compliance: Ensuring our service providers meet strict data protection standards.

 

4. How We Share Your Information

 

We do not sell your personal data. However, we may share information with:

 

    •    Service Providers: Payment processors, shipping partners, and CRM tools.

    •    Legal Authorities: If required by law or to protect against fraud.

    •    Business Transfers: In case of a merger, acquisition, or business restructuring.

 

5. Your Privacy Choices & Rights

    •    Opt-Out of Marketing: Unsubscribe from promotional emails using the link provided in messages.

    •    Access & Update Information: Request changes to your personal data by contacting us.

    •    Cookies & Tracking: Adjust browser settings to disable cookies if desired.

 

6. Data Retention

 

We retain customer data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

 

7. Third-Party Links

 

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party platforms.

 

8. Policy Updates

 

We may update this Privacy Policy periodically. The latest version will always be available on our website.

 

9. Contact Us

 

For questions or requests related to your privacy, please contact:

 

📩 Email: primalscribeco@gmail.com

 

By engaging with Primal Scribe in any manor, you acknowledge and agree to this Privacy Policy.